Return & Refund Policy

At GLASSI GLOW, customer satisfaction is important to us. Please review our return and refund policy below.

Returns

We accept returns within 7 days of receiving your order, provided that:

For hygiene and safety reasons, certain products may not be eligible for return if opened, used, or damaged after delivery.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed through the original payment method within a reasonable timeframe.

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Orders may be canceled before they are processed and shipped. Once an order has been dispatched, cancellation requests may not be accepted.

For return or refund requests, please contact:

We are committed to providing a smooth and satisfactory shopping experience for all our customers.